Catalyst Machineworks is a family run Houston, Texas based company that specializes in the design and manufacture of high quality FPV Racing Products and gear for your drone. We also have products for both aerial video and ground based camera stabilization rigs. Our products are one of a kind. When you buy from us you aren't just getting the best gear on planet earth for your build, you are also getting actual product support. Our goal is to provide the BEST customer experience. We will do absolutely everything in our power to make you happy. We are here to help you with your build using our products. We aren't going to sell you a product then leave you out to dry like some oversees shop you find on ebay. Do you want a team of corn fed, red blooded, America loving gearheads supporting your product purchase or a chinese intern who hardly speaks a lick of english?
Domestic Shipping within the USA
By default we ship via USPS (United States Postal Service) to anywhere in the United States. But, if you are interested in a faster option such as DHL email us at firstname.lastname@example.org and we can give you instructions on how to get expedited shipping. If you want expedited shipping be sure to email us prior to checking out with your order. We will arrange a shipping quote for you and then give you instructions on how to include this shipping option at checkout. Our USPS shipping option usually takes 2 to 4 days to reach anywhere in the USA. By default this shipping option will NOT require a signature. If you want us to specify signature required please let us know prior to placing your order.
USPS shipping includes $50 insurance by default. If you require more please let us know prior to placing your order. PLEASE NOTE: We will not be held liable in the event your package or package contents are lost, damaged, or stolen during shipping. When your package leaves our shop and is placed in the hands of the shipping service it is out of our hands. We have no control of what happens to your package after it leaves our doors. Shipping insurance it available to protect you in the event something happens to your package during delivery. We will not reimburse you for lost, damaged, or stolen items. That is what shipping insurance is for.
We can ship to almost anywhere in the world! Available international shipping options are using United States Postal Service (USPS) or DHL. USPS shipping will be per the flat rate option. This is $28 and can take 6-10 days to reach your country. From here your country postal service will deliver your package and can add additional delivery time. Usually USPS tracking ends once the package reaches your country. Our second shipping option is using DHL. This is considered a premium option and is very fast. Customer service with DHL is the best in the shipping business. Typically DHL only takes 2-3 days to delivery to most locations throughout the world. DHL international shipping always comes with tracking. While this is a more expensive option it is much better than USPS.
Shipment Handling Time
We require 1 full business day to ship. Additionally, some products come with a longer lead times to ship (see product descriptions). Orders received on Friday may be shipped out the following Monday morning.